This page states the terms and conditions under which you use the www.mnrchii.com website. Any use of this website means that you agree to them. If you do not agree with these terms and conditions then you are not authourised to use this website.
We are not responsible for any damage caused by transportation. We won‘t take back garments due to disregarding the washing instructions. We are also not responsible for lost packages.
We accept bank transfer within Malaysia and PayPal for payment.
All the information you provide to us is strictly private and confidential. According to the data protection act we will treat all such information including name, address and email in the strictest of confidence. Customer information will not be disclosed to or shared with any persons outside.
We sends orders with PosLaju Malaysia. All packages are insured and have a tracking number so the package can be traced. When an order is sent, you will receive an e-mail containing the tracking number for your package. In some cases this may be caught by your junk filter, so please check before contacting us.
We strive to offer the best and fastest possible service and dispatch goods on working days. We will send out your orders within 3 working days after you made payment to us. Some delays may be experienced during sales and public holidays.
Changes to these terms
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders. Prices are as stated on the website and are subject to change at any time without notice too.
- You have the right to return your purchases within 5 days (EXCEPT sales and promotional items).
- These 5 days start from the day you received the goods.
- Postage / shipping fees for exchanging / returning of purchases will be borne by the purchaser.
- Please contact us before you returning any items.
- Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags etc still attached. Goods should be protected in a box or plastic bag.
- No tape is to be attached to the product or the product’s packaging.
- Hats and caps must be returned in a box so they don’t get squashed out of shape.
- We reserves the right to refuse any returns which do not comply with the above listed criteria.
All images and products shown on this site are property of MONARCHII® and may not be published, reproduced or used for anything else then viewing pleasure without written consent.
We reserves the right to change the terms and conditions at any given time.